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“If you’re unhappy with any aspect of my service, please let me know as soon as possible during the event, and I will do my very best to put it right at once. If at the end of the event (or within the next few days), you feel that I didn’t deliver the level of service you expected just let me know why, and how I could’ve improved, and I’ll refund you as much money as you think is appropriate. Simple as that.” – Iggy Davis
